Last Updated: January 8, 2026
These Terms of Service ("Terms") govern your use of the Clearview Strategy Group website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, do not use our services.
Clearview Strategy Group ("Consultant," "we," "our," or "us") provides AI advisory, assessment, and enablement services to VARs, Systems Integrators, and mission-critical communications providers ("Client," "you," or "your"). Our services include:
Important: We do not provide custom software development, automation engineering, or hands-on technical implementation unless explicitly outlined in a Statement of Work ("SOW"). Implementation work is typically performed by your internal team or referred third-party vendors.
Specific services, deliverables, timelines, and pricing are outlined in individual SOWs agreed upon with each client.
This policy explains how we design, deploy, and monitor AI-assisted services and automations. It applies to all projects, environments (staging/production), and third-party AI providers we use.
Important: AI systems can produce inaccurate, incomplete, harmful, biased, or outdated results. All outputs are for informational purposes only and must be reviewed by qualified personnel before decisions or publication. We do not guarantee outcomes or regulatory compliance unless expressly stated in an SOW.
No automated action that may materially affect individuals, finances, or compliance runs without human approval until controls are validated in production. Upon approval, alerts and rollback mechanisms remain in place.
Services may depend on third-party tools subject to their own terms, pricing, and uptime. We do not control vendor changes. Breaking vendor changes will be communicated with remediation options.
We may use vetted subprocessors (infrastructure, analytics, automation, model providers). We maintain agreements, including DPAs, with subprocessors and will provide prior notice of material changes upon request. Data may be processed outside the U.S.; when applicable, we implement valid transfer mechanisms (e.g., SCCs/adequacy).
Client owns deliverables created for Client using Client Data upon full payment, unless an SOW states otherwise. Consultant retains pre-existing templates, know-how, and libraries, granting Client a non-exclusive, internal-use license.
Deliverables and services must not be used to:
Consultant may suspend use to prevent or mitigate harm.
Unless the SOW states otherwise, we retain Client content and run logs for up to 90 days for support/audit purposes, after which they are deleted or anonymized. We will delete identified Client Data within 30 days of written request, subject to legal holds and backup cycles.
Services are not directed to children. Client agrees not to submit children's data. If discovered, the data will be deleted or segregated and the parties notified immediately.
We maintain incident-response procedures. If a confirmed security incident materially affecting Client Data occurs, we will notify Client without undue delay (target: within 72 hours of confirmation) with known scope, affected systems, mitigation steps, and recommendations. Timelines may adjust if requested by law enforcement.
Before go-live, parties agree on success measures and guardrails (accuracy/error rate; toxicity/PII leakage; bias spot-checks as applicable). We review key metrics at least quarterly (monthly for higher-risk use cases) and maintain a model/prompt change log.
Where use cases materially affect people, fairness checks are performed and documented. For customer-facing flows, AI assistance is disclosed in plain English, and a way to contact a human is provided.
When feasible, generation logs/metadata are retained to support provenance. AI-assisted content is labeled when required by policy, law, or platform rules.
Industry-specific obligations (e.g., HIPAA, GLBA, PCI-DSS, FERPA, COPPA, accessibility standards) are out of scope unless expressly stated in the SOW and supported by additional controls and agreements (e.g., Business Associate Agreements).
Payment terms, rates, and schedules are specified in each SOW. Unless otherwise stated, invoices are due within 30 days of receipt. Late payments may incur interest charges and/or suspension of services.
To the maximum extent permitted by law, Clearview Strategy Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from:
Our aggregate liability shall not exceed the amount paid by you for the specific services giving rise to the claim in the twelve (12) months preceding the claim.
We provide services on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that:
You agree to indemnify, defend, and hold harmless Clearview Strategy Group and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:
Either party may terminate an SOW according to the terms specified therein. Upon termination, you must cease all use of deliverables unless otherwise agreed. We will delete or return Client Data as requested, subject to retention requirements.
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in New York, NY, in accordance with the rules of the American Arbitration Association.
We may update these Terms from time to time. Material changes affecting an ongoing SOW will be communicated to affected clients. Your continued use of the services after changes take effect constitutes acceptance of the revised Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms, together with any applicable SOW and our Privacy Policy, constitute the entire agreement between you and Clearview Strategy Group regarding the services and supersede all prior agreements and understandings.
Questions, requests (including data deletion), or concerns about these Terms should be sent to:
Note: This document is for general information and is not legal advice. Clearview Strategy Group recommends that clients customize these terms with their own legal counsel as appropriate for their specific circumstances and jurisdiction.